Privacy Policy | ASQ CQA Certification

1. Introduction

Alpha Training & Consulting ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and training programs, including the ASQ CQA certification training program (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, physical address
Account Information: Username, password, account preferences
Professional Information: Job title, company, industry, years of experience
Financial Information: Payment details (processed through secure third-party payment processors)
Educational Information: Training history, certification status, quiz and assessment results
Communication Information: Feedback, survey responses, customer service interactions

2.2 Non-Personal Information

We may also collect non-personal information automatically as you use our Services, including:

Usage Data: Information about how you use our Services, such as page views, time spent on pages, navigation paths
Device Information: IP address, browser type, operating system, device type
Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies

3. How We Collect Information

We collect information directly from you when you:

Register for an account
Enroll in a training program
Complete forms on our website
Communicate with us via email, phone, or other methods
Participate in surveys or provide feedback
Make a payment for our Services

We also collect information automatically through:

Cookies and similar tracking technologies
Web analytics services
Server logs

4. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our Services
To process and complete transactions
To personalize your experience with our Services
To communicate with you about your account or our Services
To provide customer support and respond to inquiries
To send administrative information, such as updates to our terms and policies
To send marketing communications (with your consent where required by law)
To improve our Services and develop new features or services
To analyze usage patterns and trends
To protect the security and integrity of our Services
To comply with legal obligations
For any other purpose with your consent

5. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other governmental request.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of Alpha Training & Consulting, our users, or others.

We do not sell your personal information to third parties.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our website. Cookies are small data files that are placed on your device when you visit a website.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Services may not function properly.

7. Your Privacy Choices

You have certain choices about how we use your information:

Account Information: You can review and update your account information by logging into your account.
Marketing Communications: You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email we send. Even if you opt out of marketing communications, we may still send you service-related communications.
Cookies: You can manage your cookie preferences through your browser settings.
Do Not Track: Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Services do not currently respond to "Do Not Track" signals.

8. Data Security

We have implemented reasonable security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

11. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information collected through our Services may be transferred to, processed, and stored in the United States. By using our Services, you consent to the transfer and processing of your information in the United States.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Alpha Training & Consulting
8634 Acorn Lane
Sandy, Utah
Email: [email protected]
Phone: 801-599-1579

14. California Privacy Rights

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA). These rights may include the right to:

Know what personal information we collect about you
Request deletion of your personal information
Opt-out of the sale of your personal information (note that we do not sell personal information)
Non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information provided in the "Contact Us" section.